Host FAQs
GETTING STARTED
1. How do I create a Table?
- Open the Cuculi app and tap the “+” (Create Table) button.
- Enter the details for your event, including date, time, location, and Table type (Public or Private).
- Tap “Create Table” to finalize your event.
2. What’s the difference between a Public Table and a Private Table?
Public Table:
- Visible to all Cuculi users.
- Guests can RSVP directly in the app under “Social Tables.”
- No need to send invites; you can track RSVPs under 'My Tables > Going.'
Private Table:
- Only visible to people you invite.
- You must share an invite link or QR code for guests to RSVP and join.
3. How do I invite guests to a Private Table?
- Tap the three dots on your Table screen.
- Select Share Table or Copy Link to send the invitation via text, email, or a messaging app.
- Guests will use the link to RSVP and join your Table.
Managing Guests
4. How do I track RSVPs for my Table?
- Go to “My Tables” in the app and select your event.
- For Public Tables, view RSVPs under the “Going” section.
- For Private Tables, track who has joined via your shared invite link.
5. Can I limit the number of guests at my Table?
- Yes. When creating your Table, set the maximum number of seats available.
- Once the limit is reached, you can increase the seats depending on availability of the restaurant.
6. What should I do if someone cancels?
- Guests can cancel their RSVP directly in the app.
- If seats become available, others can RSVP to fill the spot (Public Tables) or you can invite someone else (Private Tables).
During the Event
7. What do I need to do during the event?
- Relax and enjoy! Your role is to host and focus on connecting with your guests.
- Cuculi manages all logistics, including ordering and payment.
8. How do guests place orders?
For Guests with the App:
- Guests can start ordering food or drinks as soon as they RSVP.
- They can split items with others and pay individually through the app.
For Guests Without the App:
- Show them the QR Code from the three dots menu on your Table screen.
- They can scan it, view the menu, and order directly.
9. Do I need to approve orders?
- No, orders are sent directly to the restaurant. Cuculi handles all the logistics so you can focus on the event.
Payments
10. Who handles the payments?
Guests with the App:
- Guests pay individually through the app or are automatically charged when the restaurant closes the Table.
Guests Without the App:
- Guests can pay at the end of the meal via the QR Code, ensuring a seamless experience.
11. Do I need to collect payments as the host?
- No. Cuculi ensures that each guest settles their own tab, so you don’t have to manage payments.
Post-Event
12. How do I close the Table?
- Tables close automatically when the restaurant finalizes the bill.
13. Can I review past events?
- Yes, go to “My Tables” to see details of completed events, including who attended and their feedback.
14. What if I want to host another Table?
- Simply tap the “+” (Create Table) button in the app and start planning your next event!
Troubleshooting
15. A guest can’t RSVP—what should I do?
- Confirm the Table type:
- For Public Tables, ensure the guest is looking under “Social Tables” in the app.
- For Private Tables, double-check that they’re using the correct invite link or QR code.
- If the issue persists, contact Cuculi Support for assistance.
16. A guest is having trouble ordering. How can I help?
- Ask them to ensure they are connected to the restaurant’s Wi-Fi if necessary.
- For app users, remind them to navigate to Menu to place their order.
- For non-app users, show them the QR Code to scan for the menu.
17. What if I have technical issues?
- Reach out to Cuculi Support at customersupport@cuculi.com or directly through the app.
Pro Hosting Tips
- Encourage Guests to RSVP Early: Ensures a smooth experience for everyone.
- Use the QR Code: Handy for guests without the app to order seamlessly.
- Relax and Enjoy: Cuculi takes care of logistics so you can focus on hosting.